Ashwin Gunasekeran, CEO, The Penang Convention & Exhibition Bureau (PCEB)
In the heart of Southeast Asia, where tradition meets innovation, a remarkable transformation is taking place. Penang, a state known for its rich cultural heritage and breathtaking landscapes, is rapidly emerging as a premier destination for business events. At the forefront of this evolution stands a visionary leader, whose passion for tourism and unwavering dedication to economic growth have propelled Penang onto the global stage. Meet Ashwin Gunasekeran, the driving force behind the Penang Convention & Exhibition Bureau (PCEB), and discover how his journey and leadership are shaping the future of business events in this vibrant region.
The Genesis of a Vision
Ashwin Gunasekeran is the Chief Executive Officer at the Penang Convention & Exhibition Bureau (PCEB). His journey in the events and MICE (Meetings, Incentives, Conferences, and Exhibitions) industry is a testament to his passion for tourism and business events.
The Penang Convention & Exhibition Bureau was established in 2016 under Ashwin’s leadership, with a clear goal: to elevate Penang as a premier destination for business events. This ambition was driven by Ashwin’s passion for tourism and the understanding that business events bring significant economic benefits to a destination. “Tourism has always been close to my heart,” Ashwin shares. “Forming and introducing the bureau for Penang was a natural extension of this passion.”
Unlike general tourism, business events present a unique economic impact by fostering high-value opportunities, encouraging investments, and creating substantial economic ripples that benefit various sectors. Ashwin’s deep passion for the industry and the potential for significant impact inspired him to take on this role. His vision for PCEB is to transform Penang into a globally recognized hub for business events, contributing to the region’s economic growth and development.
Turning Challenges into Opportunities
The journey to transform Penang into a leading destination for business events was not without its challenges. One of the biggest hurdles Ashwin faced was uniting diverse stakeholders in the business events industry, each with differing beliefs and goals regarding the economic impact of such events. Addressing these challenges required a multifaceted approach.
Through education, training programs, and industry development initiatives, Ashwin and his team imparted knowledge about the benefits of business events and emphasized the importance of collaboration. Leveraging annual reports and market analyses showcased Penang’s strengths in the MICE sector, bolstering industry confidence and informing strategic decisions. Networking events played a pivotal role by facilitating connections and collaborations among stakeholders from various sectors and regions. These initiatives collectively strengthened cooperation and positioned PCEB to navigate the complexities of the global MICE landscape effectively.
A Leadership Rooted in Empowerment
As the CEO of PCEB, Ashwin’s leadership style is rooted in empowerment, collaboration, and a relentless pursuit of excellence. He fosters a culture where every team member feels empowered to innovate and contribute meaningfully to collective goals. To ensure alignment with PCEB’s mission and goals, Ashwin prioritizes clear communication. “It’s crucial that everyone on our team understands not only what we aim to achieve but also why it matters,” he emphasizes.
Setting clear goals is another cornerstone of Ashwin’s leadership approach. By articulating tangible and ambitious objectives, he creates a roadmap that guides efforts and inspires a shared commitment to success. Regular progress reviews and performance assessments help the team stay on track and adapt as needed. Ashwin leads by example, embodying values of integrity, resilience, and dedication to the mission. He fosters an environment where creativity flourishes and each team member feels valued for their unique contributions.
Creating Unforgettable Experiences
PCEB is committed to enhancing the MICE clients’ experience by offering unique and immersive destination experiences. Penang, with its rich heritage, vibrant nature, and renowned culinary delights, stands as a destination with a soul. “Our approach focuses on providing clients with unparalleled opportunities to immerse themselves in Penang’s cultural tapestry,” Ashwin explains.
PCEB prioritizes personalized hospitality services and seamless logistics management, ensuring clients feel at home and every detail exceeds expectations. The goal is to provide an unfiltered, authentic Penang experience that leaves a lasting impression.
Balancing Passion and Life
Balancing the demands of leading PCEB with personal life and other responsibilities is a challenge Ashwin embraces with passion and dedication. “When you are passionate about your work, it becomes a source of energy rather than a burden,” he shares. Having a strong team that shares the same commitment and enthusiasm for the bureau’s goals allows Ashwin to delegate responsibilities confidently. This ensures the smooth operation of PCEB and affords him the opportunity to maintain a healthy balance between professional commitments and personal life.
Empowering the Next Generation
Ashwin advises aspiring entrepreneurs in the events and MICE industry to cultivate and maintain strong relationships and networking with stakeholders across various sectors. He emphasizes the importance of fostering a mindset of collaboration over competition. “Collaboration enhances the reputation of a destination, drives demand, and boosts overall value,” Ashwin notes. By working together with partners, suppliers, and local communities, entrepreneurs can create synergies that elevate the quality and appeal of events.
Long-Term Goals for PCEB
Looking ahead, Ashwin’s long-term goals for PCEB include strategically targeting new sectors, with a primary focus on expanding into the exhibition industry. This sector presents significant opportunities for growth and diversification, allowing the creation of multiple channels for development and economic impact.
Through the ‘Beyond Legacy’ approach, PCEB aims to drive substantial investment through the meetings industry by fostering homegrown talent and empowering partners. “Our strategy involves inclusivity and collaboration, ensuring we move the destination forward collectively,” Ashwin explains. By focusing on innovation, strategic partnerships, and sustainable growth practices, Ashwin aims to position PCEB as a key player in shaping Penang’s future as an investment hub through business events, ensuring lasting benefits for the region and its stakeholders.