Jay Shong, CEO, Affintive
In the fast-paced world of entrepreneurship, most businessmen prefer to stick to the tried and the tested. But then there are mavericks, who, driven by an innate courage break free of the barriers of conventional business models and chart out a new path and lead generations. Mr. Jay Shong, the CEO at Affintive, is ranked among such trailblazers, who is resolved to transform business through Bold Leadership, Innovative Solutions, and Unyielding Commitment to SMEs. In a dynamic world of finance, where accurate and insightful reporting can make or break a business endeavor, Jay has emerged as a pioneer in reshaping the process of financial management and reporting for SMEs.
With a strong educational and professional background in Accounts and Finance, Jay recognized the crucial role that comprehensive reporting plays in driving business success. This propelled him to embark on an inspiring journey of spearheading an innovative venture which would relieve small-to-medium-scale businessmen from the burden of financial management.
Jay’s professional journey began with a Bachelor of Commerce (Accounting and Finance) degree in Australia. After graduating, he gained valuable experience as a Management Accountant at the prestigious Intercontinental Hotel Group (IHG), overseeing the financial operations of two major hotels, Intercon and Holiday Inn. Driven by a desire to broaden his professional horizons, Jay pursued his Certified Practicing Accountant (CPA) qualification while exploring diverse industries, including the dynamic realm of Oil & Gas. The 13 years of professional experience in Australia shaped Jay’s understanding of the challenges faced by SMEs and inspired him to set foot on a transformative entrepreneurial journey.
The turning point for Jay came during the most tumultuous period of the COVID-19 pandemic when he and his business partner, Ezekiel, witnessed the hardships faced by their friends and colleagues in raising loans from the market and navigating the financial turmoil caused by the global crisis. Recognizing a glaring gap in the market, Jay and Ezekiel realized that existing financial reporting practices failed to provide SMEs with the relevant insights needed to make informed decisions. Many business owners were grappling with cash flow shortages and were unable to understand the actual profitability of their ventures, despite generating seemingly good sales figures.
Motivated by the desire to address this pervasive issue, Jay co-founded Affintive and took the helm as the CEO of the company. As an organizational head, Jay is determined to build an affinity with his clients by empowering them with a meaningful financial reporting solution that would accelerate the pace and volume of their business.
As the CEO, Jay’s responsibility at Affintive revolves around spearheading business development and strategies, leading product development, and offering unique reporting capabilities. Jay is committed to delivering value and fostering engagement with Affintive’s stakeholders while managing and aligning service expectations with customers. As a top-line executive, Jay has been leveraging his expertise to unlock new opportunities and steer the organization toward sustainable growth.
Navigating success through challenges
Everything in this world comes with a price. Even the success story of a man is often accompanied by a series of challenges, misfortunes, or failures. But the inspirational stories of the business icons like Jay Shong teach us how to hold on to our beliefs and move forward with dogged determination, push boundaries, eliminate negativities, and finally reach the summit. Convincing SMEs of the value of effective reporting proved to be a significant challenge for Jay. While corporate reporting is a well-established practice in larger organizations, it often eludes SMEs, who rely on their owners’ intuitive understanding of the business. They often rely on internalized financial management, resulting in operational inefficiencies and missed growth opportunities.
To overcome this hurdle, Jay focused on highlighting the distinct benefits of management reporting over compliance reporting. He emphasized the importance of tying business operations to financial numbers, demonstrating to customers how these insights directly impacted their decision-making processes. His initiatives have yielded remarkable results, gradually establishing a paradigm shift in how SMEs perceive the importance of comprehensive financial reporting. Through tireless efforts, the CEO showcased the transformative power of Affintive’s reporting solutions, helping SMEs streamline their operations, foster growth, and achieve financial success.
Why He matters?
In the words of the leadership coach John C. Maxwell, “People buy into the leader before they buy into the vision”. Indeed, it is the credibility of a leader that determines the extent to which his team follows his ideologies. Jay Shong brings forth some invaluable human attributes that underscore his ingenuous style of leadership.
Firstly, Jay believes ‘boldness and risk-taking abilities’ are the driving forces that impel us to take chances and walk on the uncharted territory of life. This quality enables us to recognize the untapped market demands, innovate ideas and provide befitting solutions. Jay’s decision to hire a Chief Operating Officer with a non-accounting background exemplifies his willingness to explore new perspectives and drive positive change within Affintive.
‘Embracing failure’ is the second pillar on which stands the insurmountable success of Affintive. In his experience, an accomplished person never fears failure; rather he perceives them as stepping stones to success and uses them as an opportunity to learn valuable lessons. With every unsuccessful attempt, one has the potential to grow and develop.
As the third major aspect, Jay considers being ‘accountable to his people’. For him, accountability promotes transparency, builds trust, and enhances credibility. Finally, in the eyes of an ideal business leader like him, business is all about ‘Empowering’ people and improving the community. At Affintive, Jay believes that empowering his team and fostering a collaborative environment is crucial for achieving collective goals. He acknowledges that no CEO can succeed without the support and dedication of a capable team.
The culture of Affintive is strongly infused with the spirit of its leader’s philosophy encompassing positivity, empathy, and collaboration. Jay emphasizes the importance of empathy and diversity within a team. He understands the importance of harnessing the diverse strengths of team members, fostering a positive and productive company culture that encourages mutual support and collaboration. Jay firmly believes that expressing humanity and authenticity as a leader cultivates trust and unity within the organization. The leader affirms, “I believe we as leaders need to roll up our sleeves and walk the talk and always be ready to guide the team along the way. We need to express our humanity side, not authority”.
The insights
A deeper insight into the life of the entrepreneur, Jay Shong, unfolds some unique life lessons. We realize that there is no silver bullet to success and as we gravitate our energy to some meaningful venture, we must keep pushing forward until we reach the desired goal. Sharing his nuggets with the audience and young entrepreneurs, Jay emphatically brings forth the importance of innovation, adaptability, and resilience as an integral part of a business endeavor. As a CEO, he takes it upon himself to guide Affintive through hardships by staying attuned to market needs, customer expectations, and the evolving business landscape. This adaptability and resilience allow Affintive to maintain its position at the forefront of the industry.
Way ahead
Looking forward to the dawn of a new era, Jay envisions a future where Affintive secures its position as a leader in corporate reporting. He plans to focus on further refining the company’s service offerings, ensuring a clear distinction and differentiation from global competitors. Enthralled by his customer feedbacks, Jay is motivated to harnessing skills and improving the financial management process for the SMEs in the long run.
As he forges ahead, Jay’s vision and passion serve as an inspiration to aspiring entrepreneurs and leaders in the financial sector. With his unwavering commitment to innovation and customer-centric solutions, Jay Shong is undoubtedly reshaping the future of financial reporting for SMEs.